Question 1

How does the XP system work?

Accepted Answer

You earn XP for completing jobs based on tier, budget, and performance. Higher-tier jobs and perfect ratings give bonus XP. As you accumulate XP, you level up automatically, unlocking better platform fees and faster payouts.

Question 2

What payment methods are supported?

Accepted Answer

We use Stripe Connect for secure payments. Clients can pay with credit/debit cards, and workers receive payouts to their bank accounts. Payout speed depends on your level - from 7 days for beginners to instant for high-level players.

Question 3

How do platform fees work?

Accepted Answer

Workers pay a platform fee that decreases as they level up (10% at Level 1 down to 1% at Level 20). Clients pay a flat 3% service fee on all transactions. All fees are transparent and shown upfront.

Question 4

Can I be both a client and a worker?

Accepted Answer

Yes! You can switch between client and worker modes in your dashboard. Your XP and level apply to your worker profile, while your client profile tracks your posted jobs and hiring history.

Question 5

What happens if there is a dispute?

Accepted Answer

We have a comprehensive dispute resolution system. Both parties can submit evidence, and our moderation team reviews cases within 24-48 hours. We aim for fair resolutions that protect both clients and workers.

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